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  • What we promise

    What we promise

    • DRP Ethically Focused DROPDOWN
      Ethically Focused

      Socially responsible with customer welfare at the centre of everything
we do.

    • DRP Expertly Supported DROPDOWN
      Expertly Supported

      Our industry-leading collection performance is underpinned by experience, innovative technology and unique analytical insights.

    • DRP Efficiently Delivered DROPDOWN
      Efficiently delivered

      We connect better to collect better. With strategies sensitive to customer needs, we deliver exceptional results for our clients.

    • DRP Committed To ESG ALT
      Committed to ESG

      Authentically embedding ESG throughout our business as central to our purpose.

    • DRP Client First DNA ALT
      Client-first DNA

      Strong client partnerships - built on trust, reliability, efficiency and professionalism.

    • DRP Amplified By Technology ALT
      Amplified by Technology

      We embrace the latest digital technologies to deliver an enhanced experience for clients and customers. We are digital by default.

  • Our Services
  • The Group
  • Governance

    Governance

    • DRP Memberships & Accreditations ALT
      Trade Associations

      Our services are delivered in line with national governing bodies and globally-recognised standards.

    • DRP Policies ALT
      Policies

      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.

    • DRP Terms & Conditions ALT
      Terms and Conditions

      Your rights and responsibilities when using this website.

    • DRP Policies ALT
      Data Privacy Notice

      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.

  • Blogs
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  • Meet Penny Pearson

    Blogs - old > Meet Penny Pearson

    Hear from Penny Pearson, TfL Operations Manager, on what it takes to transition to the enforcement industry from other transferable careers.

  • Our commitment to career moves and promotions

    Blogs - old > Our commitment to career moves and promotions

    Bristow & Sutor encourages flexible career moves within the business and share some of the recent members of staff to have made transitions and won promotions as they climb the enforcement career ladder.

  • On the road with an Enforcement Agent

    Blogs - old > On the road with an Enforcement Agent

    Helen Addis, Bristow & Sutor Social Responsibility and Customer Welfare Manager, details her recent day spent accompanying a member of the EA team, explaining what she has learned from this first-hand experience.

  • East-Midlands Roundtable findings and future plans

    Blogs - old > East-Midlands Roundtable findings and future plans

    Emma Watson, Head of External Communications at Bristow & Sutor, discusses the objectives behind a recent Roundtable event, the feedback from these conversations and what this will lead to across other regions in the weeks and months to come.

  • Employee survey drives continuous improvement

    Blogs - old > Employee survey drives continuous improvement

    Take a look at some of the actions being taken at Bristow & Sutor after further analysis of recent staff survey findings, as well as consideration of further feedback opportunities that can be expected in future.

  • Expanding our reach to keep leading the way

    Blogs - old > Expanding our reach to keep leading the way

    Review recent developments to our ongoing external communications strategy and preview some of the ways we intend to continue enhancing our offering and leading the way.

  • Our new booking system for efficient and effective training

    Blogs - old > Our new booking system for efficient and effective training

    Reveal the recent changes made to how Bristow & Sutor books and facilitates training online, why this is important for external partners and how it will impact overall efficiency and success.

  • Meet Daniel Moore

    Blogs - old > Meet Daniel Moore

    In this weeks Leading the Way blog, Daniel Moore, our new Solutions Manager for Revenues, shares insight into his career so far and his initial impressions of working for Bristow & Sutor.

  • Early careers in enforcement

    Blogs - old > Early careers in enforcement

    In this weeks Leading the Way blog, we hear from Jeanette Clure, Group HR Business Partner, on how Bristow & Sutor is promoting shared experience and knowledge for the benefit of new talent joining the enforcement industry.

  • Why Bristow & Sutor supports the proposed ECA

    Blogs - old > Why Bristow & Sutor supports the proposed ECA

    In this week’s blog, we discuss the recently announced Enforcement Conduct Authority (ECA) framework and explain what this means for the enforcement industry and why Bristow & Sutor fully supports this latest initiative.

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