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  • What we promise

    What we promise

    • DRP Ethically Focused DROPDOWN
      Ethically Focused

      Socially responsible with customer welfare at the centre of everything
we do.
    • DRP Expertly Supported DROPDOWN
      Expertly Supported

      Our industry-leading collection performance is underpinned by experience, innovative technology and unique analytical insights.
    • DRP Efficiently Delivered DROPDOWN
      Efficiently delivered

      We connect better to collect better. With strategies sensitive to customer needs, we deliver exceptional results for our clients.
    • DRP Committed To ESG ALT
      Committed to ESG

      Authentically embedding ESG throughout our business as central to our purpose.
    • DRP Client First DNA ALT
      Client-first DNA

      Strong client partnerships - built on trust, reliability, efficiency and professionalism.
    • DRP Amplified By Technology ALT
      Amplified by Technology

      We embrace the latest digital technologies to deliver an enhanced experience for clients and customers. We are digital by default.
  • Our Services
  • The Group
  • Governance

    Governance

    • DRP Memberships & Accreditations ALT
      Trade Associations

      Our services are delivered in line with national governing bodies and globally-recognised standards.
    • DRP Policies ALT
      Policies

      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.
    • DRP Terms & Conditions ALT
      Terms and Conditions

      Your rights and responsibilities when using this website.
    • DRP Policies ALT
      Data Privacy Notice

      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.
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  • Ethical Policy

    Governance > Ethical Policy

  • Complaints Policy Statement

    Governance > Complaints Policy Statement

  • Modern Slavery & Human Trafficking

    Governance > Modern Slavery & Human Trafficking

  • Gender Pay Gap Report

    Governance > Gender Pay Gap Report

  • Terms & Conditions

    Governance > Terms & Conditions

  • Complaints Policy

    Governance > Complaints Policy

  • The Group

    The Group

  • Amplified by Technology

    Digital by default

  • Services

    Services

    Bristow & Sutor has delivered quality debt resolution services to local authorities and central government for over 47 years. We balance firm boundaries and defined consequences with clear communication and compassionate approaches to support our clients' customers to access sustainable solutions to their debts. Our expert colleagues are trained and supported to deliver good customer outcomes, exceeding our clients' expectations at every turn.

  • Online Training Sessions

    Services > Online Training Sessions
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Governance

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© Debt Recovery Plus 2025 Debt Recovery Plus Ltd. Registered in England and Wales. Registered Office: 78 York Street, London, W1H 1DP. Company Registration No. 6774150. VAT Registration No. 285292670