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  • What we promise

    What we promise

    • DRP Ethically Focused DROPDOWN
      Ethically Focused

      Socially responsible with customer welfare at the centre of everything
we do.

    • DRP Expertly Supported DROPDOWN
      Expertly Supported

      Our industry-leading collection performance is underpinned by experience, innovative technology and unique analytical insights.

    • DRP Efficiently Delivered DROPDOWN
      Efficiently delivered

      We connect better to collect better. With strategies sensitive to customer needs, we deliver exceptional results for our clients.

    • DRP Committed To ESG ALT
      Committed to ESG

      Authentically embedding ESG throughout our business as central to our purpose.

    • DRP Client First DNA ALT
      Client-first DNA

      Strong client partnerships - built on trust, reliability, efficiency and professionalism.

    • DRP Amplified By Technology ALT
      Amplified by Technology

      We embrace the latest digital technologies to deliver an enhanced experience for clients and customers. We are digital by default.

  • Our Services
  • The Group
  • Governance

    Governance

    • DRP Memberships & Accreditations ALT
      Trade Associations

      Our services are delivered in line with national governing bodies and globally-recognised standards.

    • DRP Policies ALT
      Policies

      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.

    • DRP Terms & Conditions ALT
      Terms and Conditions

      Your rights and responsibilities when using this website.

    • DRP Policies ALT
      Data Privacy Notice

      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.

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  • What is Breathing Space?

    Blogs - old > What is Breathing Space?

    Helen Addis, Social Responsibility and Customer Welfare Manager, discusses the upcoming Debt Respite Scheme and considers what this means for Bristow & Sutor, its clients and its customers.

  • Working with debt advice providers to increase understanding

    Blogs - old > Working with debt advice providers to increase understanding

    consider the benefits of collaboration between enforcement and debt advice professionals, sharing some of the positive outcomes Bristow & Sutor has seen from working towards common goals.

  • Findings from our industry-leading Breathing Space conversations

    Blogs - old > Findings from our industry-leading Breathing Space conversations

    We've reviewed feedback from our recent collaborative webinar sessions on the Debt Respite Scheme and consider what this indicates for the launch of Breathing Space.

  • Why junior enforcement careers are on the rise

    Blogs - old > Why junior enforcement careers are on the rise

    Collections and enforcement agencies have been on the front-line of businesses affected by social distancing measures, but since visits successfully resumed in 2020, our ability to train, recruit and succeed has been exemplary.

  • How we continue to achieve top collection rates

    Blogs - old > How we continue to achieve top collection rates

    Andy Rose, Chief Executive Officer, shares some insight into some of the key reasons Bristow & Sutor succeed in the highly competitive enforcement industry.

  • How we listen to the voices of employees

    Blogs - old > How we listen to the voices of employees

    Kim Parsons, Group Employee Experience Manager, explains why Bristow & Sutor advocates feedback from employees and shares some of the steps the Bristow & Sutor Group are taking to help develop this approach even further.

  • Why enforcement firms must remain aware of an evolving ‘gig-economy’

    Blogs - old > Why enforcement firms must remain aware of an evolving ‘gig-economy’

    Paul Kyte, Head of Client Development at Bristow & Sutor, considers changing attitudes towards self-employment and how this might impact the enforcement industry.

  • Our ‘Debt Awareness Week’ initiatives

    Blogs - old > Our ‘Debt Awareness Week’ initiatives

    Preview the various activities taking place over Debt Awareness Week and explain why Bristow & Sutor advocates these behaviours at all times.

  • How enforcement can foster managerial careers

    Blogs - old > How enforcement can foster managerial careers

    Bryan Wall, Enforcement Agent Manager, shares his experience of climbing the career ladder at Bristow & Sutor and explains why starting as an EA benefits those with future managerial aspirations.

  • Why we recorded 3.7 million steps for StepChange!

    Blogs - old > Why we recorded 3.7 million steps for StepChange!

    In this weeks Leading the Way blog, we review the activities that took place over debt awareness week and congratulate the winners of our internal challenge.

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© Debt Recovery Plus 2025 Debt Recovery Plus Ltd. Registered in England and Wales. Registered Office: 78 York Street, London, W1H 1DP. Company Registration No. 6774150. VAT Registration No. 285292670