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Meet Lynnette Gredzinski
In our latest Leading the Way blog we hear from Lynette Gredzinski, Specialist Collections Officer, who is celebrating 14 years as an employee of Bristow & Sutor this month.
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How our employee survey drives continuous improvement at Bristow & Sutor
In this weeks Leading the Way blog, Kim Parsons, Group Employee Experience Manager, explains how the results from a recent company-wide survey are now influencing ongoing change and continuous improvement across the Group.
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Blog number 50! How we continue leading the way
We celebrate reaching a milestone of 50 blogs and reflect on some of the successes and statistics that have been seen throughout Bristow & Sutor since we launched the series back in May 2020.
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Room to breathe – why the Debt Respite Scheme isn’t cause for concern
In this weeks Leading the Way blog, we consider the Breathing Space initiative coming into effect today and assess the level of impact this is expected to have on the enforcement industry.
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Annual surveys and the importance of frequent feedback
In this weeks Leading the Way blog, we share some of the initial findings from our annual customer survey and discuss why frequent feedback, both internally and externally, is so important to our business.
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Why we encourage lateral flow tests for EAs
Bristow & Sutor promotes regular COVID-19 testing and share how our Enforcement Agents (EAs) have made lateral flow tests part of their normal routine.
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Back to basics – why is enforcement so important?
In this weeks Leading the Way blog, we explain why enforcement is an integral part of the collections process and provide some helpful information on common misconceptions.
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Why we remain committed to independent vulnerability certification
Understand the importance of ongoing assessment and how continuous improvement is achieved at Bristow & Sutor by adhering to high and progressive standards.
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How we support client communities through charitable causes
In this weeks Leading the Way blog, we share some of how Bristow & Sutor adds social value to the communities it engages with and why donating both funds and equipment to charities is something we remain committed to.
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Volunteering project for Birmingham Mind
Review a recent volunteering activity by Bristow & Sutor staff, who volunteered their time to help Birmingham Mind tidy up an overgrown garden at the Beechcroft Day Centre.