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  • What we promise

    What we promise

    • DRP Ethically Focused DROPDOWN
      Ethically Focused

      Socially responsible with customer welfare at the centre of everything
we do.

    • DRP Expertly Supported DROPDOWN
      Expertly Supported

      Our industry-leading collection performance is underpinned by experience, innovative technology and unique analytical insights.

    • DRP Efficiently Delivered DROPDOWN
      Efficiently delivered

      We connect better to collect better. With strategies sensitive to customer needs, we deliver exceptional results for our clients.

    • DRP Committed To ESG ALT
      Committed to ESG

      Authentically embedding ESG throughout our business as central to our purpose.

    • DRP Client First DNA ALT
      Client-first DNA

      Strong client partnerships - built on trust, reliability, efficiency and professionalism.

    • DRP Amplified By Technology ALT
      Amplified by Technology

      We embrace the latest digital technologies to deliver an enhanced experience for clients and customers. We are digital by default.

  • Our Services
  • The Group
  • Governance

    Governance

    • DRP Memberships & Accreditations ALT
      Trade Associations

      Our services are delivered in line with national governing bodies and globally-recognised standards.

    • DRP Policies ALT
      Policies

      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.

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      Terms and Conditions

      Your rights and responsibilities when using this website.

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      Data Privacy Notice

      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.

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  • What we have learned from Webinars

    Blogs - old > What we have learned from Webinars

    Our ‘Leading the Way’ sessions, devised to provide insight and reassurance, featured contributions from Andy Rose (CEO) and Jonathan Branchett (Head of Enforcement).

  • Resuming Recruitment

    Blogs - old > Resuming Recruitment

    Bristow & Sutor has resumed recruitment activity and is currently hiring for Enforcement Agents (EAs), Collection Officers and several ad hoc roles within the business.

  • A Day in the Life of an Enforcement Agent

    Blogs - old > A Day in the Life of an Enforcement Agent

    In this weeks Leading the Way blog, Bryan Wall, Enforcement Agent Supervisor, shares his experience of working in the collection and enforcement industry and gives his take on what it means to be an employee of Bristow & Sutor.

  • Route Optimisation

    Blogs - old > Route Optimisation

    At Bristow & Sutor, our ongoing investment in technology has continued to improve the efficiency and quality of our day-to-day operations.

  • Training for Success

    Blogs - old > Training for Success

    Lian Bills, Bristow & Sutor Assistant Manager Customer Services & Training, and Lisa Bowman, Council Tax Team Leader at Nottingham City Council, share their respective thoughts on adapting training to virtual environments during the coronavirus lockdown.

  • Enforcement Agents Return to Work Today

    Blogs - old > Enforcement Agents Return to Work Today

    As per the UK Government COVID-19 response, Bristow & Sutor Enforcement Agents (EA) are resuming visits from today, Monday 24th August 2020.

  • Returning Enforcement Agents: What has changed?

    Blogs - old > Returning Enforcement Agents: What has changed?

    It has been two weeks now since restrictions were lifted and Bristow & Sutor Enforcement Agents (EAs) were able to return to work.

  • Personal Protective Equipment

    Blogs - old > Personal Protective Equipment

    At Bristow & Sutor, we understand many debtors will be concerned about maintaining social distancing once lockdown measures ease.

  • FORS Silver Accreditation: What It Means to Us

    Blogs - old > FORS Silver Accreditation: What It Means to Us

    Charlotte Harris, Fleet Manager, explains what it takes for a business to achieve FORS Silver status, and shares why this was an important milestone for Bristow & Sutor.

  • The Role of Procurement in Enforcement

    Blogs - old > The Role of Procurement in Enforcement

    Sarah Jarvis, Category Buyer - Corporate and Financial Services at YPO, explains the role of public sector procurement specialists and how they work in conjunction with companies like Bristow & Sutor.

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© Debt Recovery Plus 2025 Debt Recovery Plus Ltd. Registered in England and Wales. Registered Office: 78 York Street, London, W1H 1DP. Company Registration No. 6774150. VAT Registration No. 285292670