Debt Recovery Plus aims to achieve the highest possible standards in all areas of our business, particularly when dealing with our customers and with those we contact regarding collections. There are of course times when things go wrong.

Our Complaints Policy sets out our internal complaints procedure, and advises you who to complain to, and how you can expect your complaint to be dealt with.
If you require any more information regarding this, you can contact our Customer Services team on telephone number 0208 234 6775.